Frequently Asked Questions (FAQs)
Rental Booking Process FAQs
You let us know what day/s your function is on, and we will bill you for the equipment only for that day/s. You are welcome to collect the equipment the day before your event from 2pm. Gear to be returned before 11am the day after your booking.
If you have booked equipment to use on a Saturday, you may collect on the Friday from 2pm. Or you may collect on Saturday as we are open from 9am until 12pm. We are closed on Sundays, so returns are done on Monday morning before 11am. You will only be charged for the Saturday.
The application is a once off process required only for your first rental, thereafter a simple email booking may be done to book gear. The application process needs to be completed 24hrs before equipment can be released. The application is for security and insurance purposes. Equipment will not be released unless we receive completed applications and the application checks have been approved. Certain products may require a deposit. You can find our application forms here.
Equipment may be collect from either our Randburg or Pretoria offices. It is very important that any collections from Pretoria are clearly noted via email and that we have sufficient time as Pretoria may need to get the stock from JHB.
You can collect your equipment on the day of hire, or the day before from 2pm onwards.
Returns must be done before 11am on the day following your booking.
Our head office is in Randburg at, 18 Grove Street, Ferndale, Randburg (across from DSTV customer care). We also have a branch in Pretoria at 59 Jerome Road, Lynwood Glen.
Costs and Pricing FAQs
The price you see for our products, is the price you pay to rent it for one day. The price shown includes VAT, there are no additional handling or booking fees that get added to the price shown. Damaged lost or stolen equipment shall be charged for separately.
Payments up front
CAL-X is strictly a COD company. Payment needs to be made in full before equipment is released. You may EFT or pay on our premises with Credit Card. Payments must reflect before equipment is released. If last minute bookings made by first time customers, CAL-X may request payment by Credit card and the card details may be recorded for security purposes.
If you hire equipment for a Saturday, you will only be charged for one day. Gear would need to be returned by 11am Monday.
In certain circumstances some equipment may require a security deposit.
We offer deliveries at an additional charge. The price for delivery starts at R400 and grows as the distance from our office increases.
We are a “dry hire” company. If you need an operator to be supplied with your equipment we can arrange one at an additional cost. We would need to know in advance and quote according to the demands of the job.
Silent Disco Information FAQs
What is a silent disco?
A silent disco is an event where people listen to music through headphones instead of the sound coming out of speakers. The headphones connect wirelessly to 2 wireless transmitters, each playing different music. People may then choose for themselves what song to listen to. You can increase the volume on your headphone to satisfy your requirements and not disturb the neighbours with blaring speakers. Take the headphones off and there is no music to disrupt your conversation. Absolutely ideal for complexes and other close proximity living – happy neighbours are nice neighbours.
How Silent Disco it works
For your event we will supply you with two wireless music transmitters, you just need to supply the music from a phone, cd, mp3, computer, decoder etc or a DJ Desk. You can plug most music sources into the transmitter. The transmitter sends the signal to the wireless headsets. Each person wearing a headset can choose their own volume and which of the two audio sources to listen to & party-on! On your headset, you can tap the power button to switch between the different channels. You can see what your friends are listening too by the colour their headset glows. Listen to the music of your choice and control your own volume level.
Choose a package with enough headsets for the number of guests at your function. The headsets will be fully charged up and cleaned for you. The package includes two transmitters which you will plug your music into, and guests can select between those two sources on their headset. A third transmitter is available at a minimal extra cost.
Advantages of Silent Disco Events
Each person with a headset can choose their own volume level. You can select between different music choices. Take off the headset and you can hold a conversation without strain. Continue the party past noise curfews – bonus. The entire system can be run on battery power in case of power failure. It can be used anywhere. Headsets use built-in rechargeable batteries lasting over 6 hours of continuous use. Party with normal speakers, at curfew switch to silent disco and party till the sun rises.
Silent disco ideas
Silent Disco technology makes for a fun and unique party experience. It is suitable for the following events.
- Silent Disco
- Birthday parties
- Silent Cinema
- Silent Opera
- Team Building
- Bat mitzvah and Bar mitzvah parties
- Multilingual conferences
People are constantly surprising us with other creative ways how to use this equipment.
Additional Party Equipment
We also have a selection of Disco & UV Lights, Smoke & Bubble machines and Sound System Equipment available for rental to add to your party atmosphere.
How long do the headset batteries last?
The silent disco headsets should last you well over 6 hours when fully charged.
To view the operations manuals for our audio packages, click here.